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Getting started

How the free trial works.

You try your plan before you pay. The store sets how long, and the app shows you before you buy.

HThe Hazelnote team3 min read
ContentsHow long, and for which planWhat you see before you buyWho gets a free trialDuring the trialWhen the trial endsCommon questions
In short
  1. The App Store or Google Play sets the free trial, which is currently 3 days on yearly plans.
  2. Whether you get one, and for how long, is shown right on the plan before you buy.
  3. Unless you cancel at least 24 hours before it ends, it turns into a paid subscription.

Hazelnote has no free plan. Instead, you can try Essential or Pro first when the store offers you a free trial. Here's where to see whether you get one and for how long, what happens afterward, and how to cancel.

How long, and for which plan

Whether there's a free trial and how long it lasts is set in the App Store and on Google Play, not in the app. Right now it's 3 days on the yearly plans of Essential and Pro. Monthly plans start without a trial. Since this can change, go by what the app shows you before you buy.

During the trial you get full access to everything in your plan. You pay nothing today.

What you see before you buy

If a plan comes with a free trial, it says so on that plan, for example “Try 3 days free”, and the button reads Try for free. Under How the trial works you can see what happens today and on which day your subscription starts.

If no trial is shown, you won't get one for that plan. Your subscription then starts with the first payment.

Who gets a free trial

You only get one free trial. With Apple, it counts per Apple Account for Essential and Pro together. On Google Play, you only get one if your Google account has never had a Hazelnote subscription, the AI Pass included. If you've had a subscription before that has since ended, you won't see a trial again.

During the trial

To see how long your trial has left, tap your avatar in the top right. In Profile & settings, your plan shows “Free trial until” with the date. Under Manage subscription you'll also see how many days are left and when the first charge comes.

When the trial ends

When the trial ends, your subscription starts and the store charges the first payment. A subscription renews automatically unless you cancel at least 24 hours before the current period ends. That goes for the trial too.

Canceling during the trialIf you cancel a trial through Apple, your access may end right away. So take your time testing, then cancel at least 24 hours before the end. Here's how: Cancel your subscription.

If you canceled and the trial is over, Hazelnote shows you the plans again the next time you open it. Your summaries stay in your account and are back as soon as you subscribe.

Common questions

No. The first payment only comes at the end of the trial, and only if you don't cancel before then.
Yes. Tap your avatar in the top right, then Manage subscription and Change plan or period.
Yes. It belongs to your Hazelnote account. Just sign in with the same account on the other device.
No. With an invite code, you get a discount on the first year of a yearly plan instead of a trial. You'll see it on the plan before you buy.

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